CanIt users not receiving emails**Update-**Update 2

Posted by WSSSupport on July 2, 2009 :: 8:17 am in Uncategorized

CanIt users may not be able to receive all their emails. Admin are working on the problem. Please check back for further updates.

***Update***

We have opened a ticket with the CanIt developers.

***Update***

CanIt users should now be able to receive mail.  Please excuse this inconvenience.

Columbus, Ohio Core Router change – 7/1 @ 00:00 [REVISED]

Posted by WSSSupport on June 29, 2009 :: 10:20 pm in Uncategorized

On Wednesday evening we will be performing a change in our uplinks at the Columbus datacenter which will cause momentary routing issues. The expected outage duration for this change is only 5 minutes.
Due to issues identified this evening we moved this maintenance up to tonight and worked to complete it in a way that [...]

Mail Relay (Fixed)

Posted by WSSSupport on June 27, 2009 :: 9:48 pm in Uncategorized

Contact forms and shopping carts that use email are currently not sending mail. Admins are working on the problem and should be resolved soon.
UPDATE: the Mail forms should now be working.

Server host13.speedfox.com || Update

Posted by WSSSupport on June 26, 2009 :: 9:28 am in Uncategorized

Host13 server is currently down and worked on by our admin. We will update as soon as we get more information.
****************Update
After going through a file system check.  Server is up and all accounts should be working.

web18 reboot: UPDATED

Posted by WSSSupport on June 25, 2009 :: 2:48 pm in Uncategorized

The issue with web18 have been corrected and the server is back online.
We are currently experiencing issues on web18. Onsite personnel are currently working to bring the server back online.
Thank you,
Websitesource Technical Support Team