January 2009
Web 22: Server Down, Hardware Failure
Posted by WSSSupport on January 7, 2009 :: 12:25 pm in Server Status
Web22 has experienced an unforeseen catastrophic hardware failure.
Affected sites are being restored from backups to a replacement server. Unfortunately due to possible complications during the process we cannot predict when affected sites will be fully restored.
However if you are affected by this issue, please submit a support ticket for information to manage your DNS settings [...]
Web server experiencing hardware problem.
Posted by WSSSupport on January 7, 2009 :: 12:25 pm in Uncategorized
There is a hardware problem on one of the webservers. Web22 is experiencing drive failure. There will be no data loss due to redundancy. We are sorry for the inconvenience.
Network Outage
Posted by WSSSupport on January 5, 2009 :: 9:54 am in Network Status
We experienced a network outage this morning causing connectivity issues for our clients.
The outage has been resolved, and our Senior Network Team is investigating to determine the exact cause and how to prevent this from occurring in the future.
If you continue to experience connectivity issues, we request that you contact our help desk immediately.
We apologize [...]