March 2009

Control Panel Scheduled Maintenance on Sunday, March 15, 2009

Posted by WSSSupport on March 15, 2009 :: 8:02 pm in Uncategorized

On Sunday, March 15, 2009, at 10pm CST the control panel on Shared Hosting accounts will be down for maintenance.
The Control Panel will be inaccessible for an estimated time period of 12 hours.
This will not affect website service.
For updates on the maintenance, please visit our Service Alert & Information Feed site at:
http://www.wssnews.net.

mail.speedfox.net and mysql.speedfox.net down (UPDATE: CLEARED)

Posted by WSSSupport on March 15, 2009 :: 6:41 am in Uncategorized

We are currently having issues with both mail.speedfox.net and mysql.speedfox.net.  Service on both of these servers may be intermittant while we research and resolve the problem.
UPDATE: The administration team is at the data center right now, working on the servers.  More information as it becomes available.
UPDATE II: Both servers are now functioning properly again.  We [...]

web5.websitesource.net is up and running.

Posted by WSSSupport on March 12, 2009 :: 4:31 am in Uncategorized

Thank you for your patience. Web5.websitesource.net is now up and running and the Apache error has been resolved.
In the event you experience any issues, please let us know by emailing us at support@websitesource.com.

Web5.websitesource.net web server is down.

Posted by WSSSupport on March 11, 2009 :: 10:52 pm in Server Status

We are currently experiencing issues with the apache web server on web5.websitesource.net
We will continue to post updates on this issue since as of now we cannot provide
an estimated time for resolution.
Thanks for your continued patience on the issue.
Website Source Tech Support

Plesk3 Online

Posted by WSSSupport on March 11, 2009 :: 2:46 pm in Uncategorized

Plesk3 is back online, but may be slow as work continues.  Current estimates range around 2-3 hours before work completes and service resumes at full speed.  Further updates will be posted as more information surfaces.