May 2009

Web.websitesource.net down (UPDATE: CLEARED)

Posted by WSSSupport on May 20, 2009 :: 10:58 am in Uncategorized

We have identified a problem with the Apache server on web.websitesource.net, which has brought down sites on this server.  Administrators are working on the problem as we speak, and service will resume as soon as possible.
Update: The issues on web have been repaired, and sites are serving again at this time.  If you are still [...]

CanIt server down (UPDATE: CLEARED)

Posted by WSSSupport on May 20, 2009 :: 10:05 am in Uncategorized

We have identified a problem with our CanIt server, and have brought it down for a reboot.  We will update this post as soon as the server is available again.
Update: CanIt service should be restored at this time.  If you have any canit related issues please login to the support suite at https://support.alentus.com/index.php?_m=tickets&_a=submit&group=wss and submit [...]

UPDATED: Speedfox DNS issue

Posted by WSSSupport on May 12, 2009 :: 10:47 am in Uncategorized

The DNS resolution issues with the speedfox DNS servers has been taken care of.  There should no longer be any issues.  If you are still experiencing issues please visit https://support.alentus.com/index.php?group=wss to file a trouble ticket.
Thank you,
Websitesource Technical Support Team

Speedfox DNS issue

Posted by WSSSupport on May 11, 2009 :: 8:08 pm in Uncategorized

Some Speedfox.com customers may be experiencing DNS issues (sites not loading and no email).
An admin is currently working on the problem and services should be restored soon.

web.websitesource.net down (Update)

Posted by WSSSupport on May 6, 2009 :: 11:56 pm in Uncategorized

web.websitesource.net is currently down for maintenance and should be up shortly.
web.websitesource.net is back online.