Several Servers Down ***UPDATE: CLEARED***
Posted by WSSSupport on February 28, 2014 :: 3:28 am in Uncategorized
****Admin are now at the data center and starting to bring up the downed servers. We are sorry for any inconveniences this has caused.****
There was an underground explosion near the building where our data center is located. We are running on generator power but some of the servers have gone down. Police are not allowing anyone to enter the building right now. We are waiting for them to give us the all clear so we can restart servers that are down… maybe mid to late afternoon.
The VPS servers host2, host5, host8 and host6, mail3, mail, mail10, mysql10, mx-1, web24, web4, and web13 are currently down due to power outages. We are working on the problem and will have them backup asap.
UPDATE: As of 3:00 PM EST, all servers save for mx1.websitesource.com (used by customers on the CanIT service) are up at this time. If you are having any further problems with your sites, please submit a ticket by sending an email to support@websitesource.com.
UPDATE: As of 4:25 PM EST, all servers are properly responding. Thank you for your patience.
Write a Comment on Several Servers Down ***UPDATE: CLEARED***
Comments on Several Servers Down ***UPDATE: CLEARED*** are now closed.