web10,11,12 down **Update**
Posted by WSSSupport on January 11, 2016 :: 12:43 pm in Uncategorized
All 3 servers are back online and running normally. We apologize for the inconvenience.
1:45pm EST — We are investigating an issue with these 3 servers. They are online but there is an issue with the web server and file access.
3:00pm EST – Unfortunately we will have to restore everyone’s files from backup. This is ongoing now. We will update when finished. We apologise for the inconvenience.
9:15pm EST – The restore is still going, probably another couple hours.
Update: All sites have been restored during the night. If you are having problems please contact support.
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