Uncategorized

web18 down

Posted by WSSSupport on March 12, 2016 :: 9:23 pm in Uncategorized

10:15pm EST – web18 has experienced some hardware issues and we are working on getting it resolved.
11:00pm EST – Hardware has been replaced and web18 is back online.

***UPDATE*** Mail4.websitesource.net – server problems

Posted by WSSSupport on February 8, 2016 :: 10:21 am in Uncategorized

***Update***
mail4.websitesource.net server problem has been resolved.  All email functions should now be working.
******
We are working on the server and hope to have it resolved in a while.  Please come back to this site for further updates.
Sorry for the inconvenience,
Website Source
Websitesource.com

web26.websitesource.net Down ***UPDATE: CLEARED***

Posted by WSSSupport on January 26, 2016 :: 3:45 am in Uncategorized

web26.websitesource.net is currently experiencing hardware issues. Admins are working on the server and should have the problem resolved soon.
UPDATE: web26 is back online and serving pages. If you encounter issues, please contact support.

web10,11,12 down **Update**

Posted by WSSSupport on January 11, 2016 :: 12:43 pm in Uncategorized

All 3 servers are back online and running normally. We apologize for the inconvenience.
1:45pm EST — We are investigating an issue with these 3 servers.  They are online but there is an issue with the web server and file access.
3:00pm EST – Unfortunately we will have to restore everyone’s files from backup.  This is ongoing [...]

web20 down *Update

Posted by WSSSupport on December 31, 2015 :: 1:42 am in Uncategorized

web20 is back online and working normally.
web20.websitesource.net is currently having networking issues and is not accessible. Admins are working on the problem and should have it resolved soon.