August 2009

php issues on web16 (UPDATED)

Posted by WSSSupport on August 26, 2009 :: 2:28 pm in Uncategorized

The php issues on web16 have been fixed.  If you continue to experience issues related to php files please submit a trouble ticket at http://support.websitesource.com
We are currently experiencing an issue with php pages on web16.websitesource.net.  This issue is for all customers on the web server.  We are working to resolve this issue as quickly as [...]

Some PHP problems (Error 403) on some shared web servers **Update**

Posted by WSSSupport on August 26, 2009 :: 10:07 am in Uncategorized

Some of the web servers have had PHP downgraded to a lower version.  Admin will be fixing this problem shortly.  This occured after the control panel upgrade.
Sorry for the inconvenience,
Websitesource Technical Support Team
*****Update*****
Due to a recent upgrade this morning, PHP pages are throwing a 403 error.  We are working to correct this globally. In the [...]

mail5.websitesource.net **Update**

Posted by WSSSupport on August 26, 2009 :: 9:46 am in Uncategorized

The mail server mail5.websitesource.net is having problems. Admin have been alerted.
Sorry for this inconvenience.
Thank you,
Websitesource Technical Support Team
*****Update*****
Mail5.websitesource.net is up and running now.
Sorry for this inconvenience.
Thank you,
Websitesource Technical Support Team

mail3.websitesource.net **Update**

Posted by WSSSupport on August 26, 2009 :: 8:01 am in Uncategorized

The mail server mail3.websitesource.net is having problems. Admin have been alerted.
Sorry for this inconvenience.
Thank you,
Websitesource Technical Support Team
*****Update*****
mail3.websitesource.net is now up.
Sorry for this inconvenience.
Thank you,
Websitesource Technical Support Team

Mail2.websitesource.net is still experiencing some issues

Posted by WSSSupport on August 26, 2009 :: 5:15 am in Uncategorized

The mail server mail2.websitesource.net is having problems. Admin have been alerted.
Sorry for this inconvenience.
Thank you,
Websitesource Technical Support Team