October 2010

DNS Issues – Europe and Asia – cleared now

Posted by WSSSupport on October 25, 2010 :: 12:36 pm in Uncategorized

There was a DNS issue in some European and Asian countries earlier. At this time, these issues have cleared up.

Resller server, Plesk3, issues *Update

Posted by WSSSupport on October 21, 2010 :: 9:41 pm in Uncategorized

The reseller server, plesk3, is currently having problems with web and ftp. Admins are working on it and should have everything working shortly.
All services have been restored on plesk3

Routing issues for some Comcast customers.

Posted by WSSSupport on October 7, 2010 :: 10:12 am in Uncategorized

We have identified a network issue that may impact some Comcast customers attempting to reach sites hosted at our Columbus datacenter. We are aware of this issue and are working on a solution at this time.

web4.websitesource.net is down **updated**

Posted by WSSSupport on October 5, 2010 :: 2:52 pm in Uncategorized

***update***
The hardware issues have been corrected on web4 and the server is back online.  All web sites shoud be working.  If you are still having problems with your web site please open a trouble ticket at http://support.websitesource.com.
Thank you
Websitesource Technical Support
We are currently experiencing issues with web4.websitesource.net and it is offline.  Technicians are onsite and are [...]

Data Center Problems ***Update***

Posted by WSSSupport on October 5, 2010 :: 1:48 pm in Uncategorized

***Update***
Websites and emails should be available now.
Sorry for the inconvenience…
Thank you,
Tech Staff
Websitesource.com
Admin are looking at networking issues at the Data Center. Sites and emails will be down until further notice. Sorry for this inconvenience.
Thank you,
Tech Staff
Websitesource.com