July 2013

web, web12, web24 blocked by AT&T

Posted by WSSSupport on July 25, 2013 :: 10:20 am in Uncategorized

AT&T customers who have sites on these servers are currently being blocked by AT&T from reaching their sites due to some malware found on sites on those servers.  We are working to get this removed as soon as possible, we apologise for the inconvenience.
Update – 7/26 12:30pm.  All servers should be accessible to AT&T customers [...]

Websitesource network connection problems *****Update*****

Posted by WSSSupport on July 11, 2013 :: 9:41 am in Uncategorized

*****Update*****
Network problem has been resolved.
Thank you,
Websitesource
We are having some network connections at this time. Admin are working on the problem and we hope to have full connection shortly. This post will be updated when connections are back up.
Thank you,
Websitesource

Wordpress Brute Force Attacks

Posted by WSSSupport on July 10, 2013 :: 1:13 pm in Uncategorized

The brute force attempts to gain access into random Wordpress installations across our servers have continued, and we have been forced to continue blocking access to wp-login.php files for affected customers. We apologize for any inconvenience, though you can have them unlocked either by modifying the permissions of the file to 644 (through use of [...]

HVAC Maintenance **UPDATE: CLEARED**

Posted by WSSSupport on July 8, 2013 :: 3:09 pm in Uncategorized

We are currently performing maintenance on one of the air conditioning units in our data center. While remaining HVAC units are running as normal, there is a remote chance that some servers may be shut down if the temperature reaches a certain threshold. If this occurs, a second newspost will be put up detailing the [...]