December 2013

High Load: Mail2.websitesource.net ***UPDATE: CLEARED***

Posted by WSSSupport on December 22, 2013 :: 2:06 pm in Uncategorized

At this time there is an issue with an extremely high load on mail2; any users whose mail is hosted on this server may experience intermittent ability to connect until the problem processes are identified and removed.
UPDATE: The server is presently rebooting; troubleshooting continues.
UPDATE 2: The server is back up and running at full capacity [...]

Web17: Read-Only (UPDATE: Currently Online)

Posted by WSSSupport on December 9, 2013 :: 12:39 pm in Uncategorized

At the moment web17 is running in read-only mode pending further possible disk issues. Service is still up at this time, but as the issue develops it may become necessary to take it down to prevent damage.
UPDATE: The issue remains, and while the server is still currently serving pages, we will be taking it offline [...]

Web17: Further Disk Issues ***UPDATE: CLEARED***

Posted by WSSSupport on December 8, 2013 :: 10:16 am in Uncategorized

Earlier this morning, web17 began reporting disk issues. It is currently offline to prevent damage, and will be back online once these latest checks are completed. We apologize for any inconvenience.
Edit: As of 12:50 PM EST, the server is back online.

Web17 down investigating ***UPDATE: CLEARED***

Posted by WSSSupport on December 2, 2013 :: 8:13 am in Uncategorized

9:15 am EST.  Our web17 shared H-Sphere server appears to be having some disk issues.  We are currently running a file system check on it now.  We expect downtime to be another hour or so.  We apologize for the inconvenience.
11:51am EST.  The file system check is still going and has gone longer that anticipated.  We [...]