July 2014
Mysql10 *Update
Posted by WSSSupport on July 25, 2014 :: 2:25 am in Uncategorized
We are currently having issues with the mysq10 databasel server. Admins are working on the problem and should have it resolved soon.
Update: mysql10 is back to normal operation.
Email on Plesk2 ***UPDATE: CLEARED***
Posted by WSSSupport on July 14, 2014 :: 4:57 pm in Uncategorized
Users on Plesk2.websitesource.com may experience issues with email not sending or receiving. We are currently working on the issue, and will update this post as soon as progress is made.
UPDATE: At this time, Plesk2 is back to full operation. If you encounter any further issues with email, please email support at support@websitesource.com
Access issues: web19.websitesource.net ***UPDATE: CLEARED***
Posted by WSSSupport on July 14, 2014 :: 10:43 am in Uncategorized
There is currently an issue on the shared web server web19.websitesource.net, which may cause some H-Sphere customers to find their site inaccessible. Admins are aware of the problem and we will update this post as soon as a fix is found, or once a proper ETR is available.
UPDATE: The issue has been resolved, and the [...]
Support/Billing phones are available now.
Posted by WSSSupport on July 7, 2014 :: 12:53 pm in Uncategorized
Phones up now.
Phones to contact support and billing are down right now. We are working to resolve this problem. We will update this post when phones are back up. In the meantime, please go to http://websitesource.com and click on the chat link or open a ticket at: https://support.websitesource.com/Main/frmNewTicket.aspx
Sorry for this inconvenience.
Websitesource.com