July 2015

web8 problems *Update

Posted by WSSSupport on July 21, 2015 :: 10:31 pm in Uncategorized

web8 is now working correctly. We apologize for the inconvenience.
web8 is currently having problems and is unable to sites hosted on the server. Admins are working on the issue and should have it resolved shortly.

Server Maintenance ***UPDATE: CLEARED***

Posted by WSSSupport on July 21, 2015 :: 11:50 am in Uncategorized

Today, Tuesday, July 21, 2015, Websitesource system administrators will be performing a required upgrade on the infrastructure used by a number of servers. The following servers will be unavailable beginning at 5:00 PM EDT. Maintenance is expected to end by 8:00 PM EDT.
UPDATE: At this time, all servers are now back online, as well as [...]

Routing Issues ***UPDATE: CLEARED***

Posted by WSSSupport on July 8, 2015 :: 11:15 am in Uncategorized

We are currently experiencing routing issues to a number of servers handling H-Sphere accounts. The servers themselves are currently up, but may experience issues reaching database servers or some customers. Administrators are working the issue presently, and we will provide updates as soon as there is anything further to report. We apologize for any inconvenience.
UPDATE: [...]