Network Issue
Posted by WSSSupport on August 9, 2015 :: 8:47 pm in Uncategorized
10:30pm EST – We are aware of an issue in our network and our admins are investigating it.
11:30pm EST – Source of network issue pinpointed and fixed.
web8 problems *Update
Posted by WSSSupport on July 21, 2015 :: 10:31 pm in Uncategorized
web8 is now working correctly. We apologize for the inconvenience.
web8 is currently having problems and is unable to sites hosted on the server. Admins are working on the issue and should have it resolved shortly.
Server Maintenance ***UPDATE: CLEARED***
Posted by WSSSupport on July 21, 2015 :: 11:50 am in Uncategorized
Today, Tuesday, July 21, 2015, Websitesource system administrators will be performing a required upgrade on the infrastructure used by a number of servers. The following servers will be unavailable beginning at 5:00 PM EDT. Maintenance is expected to end by 8:00 PM EDT.
UPDATE: At this time, all servers are now back online, as well as [...]
Routing Issues ***UPDATE: CLEARED***
Posted by WSSSupport on July 8, 2015 :: 11:15 am in Uncategorized
We are currently experiencing routing issues to a number of servers handling H-Sphere accounts. The servers themselves are currently up, but may experience issues reaching database servers or some customers. Administrators are working the issue presently, and we will provide updates as soon as there is anything further to report. We apologize for any inconvenience.
UPDATE: [...]
Routing Issues ***UPDATE:CLEARED***
Posted by WSSSupport on May 10, 2015 :: 6:36 pm in Uncategorized
Our data center is currently experiencing a hardware issue, which may cause sites to respond intermittently. Administrators are presently at the data center, and we will provide updates as they become available.
UPDATE: At this time, most servers have been restored to proper routing. Users on web25 and web16.websitesource.net may still experience issues; administrators are still [...]